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office@nextstarenterprises.com

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© 2019 by Next Star Enterprises, LLC

Policies        Warranty       Privacy Policy

Autonomous Warranty

 

Autonomous's standard warranty is one year from the date of purchase. Some products have a longer warranty; please check your specific product literature for more information. Your product is guaranteed to be free from manufacturer’s defects, and please report any defects to Next Star Office within one week after delivery so we can send you a replacement. "Defects", as used in this warranty, are defined as imperfection in material or workmanship that will impair the use of the product.

All Autonomous warranties are limited warranties and are limited to the original purchaser with proof of purchase. In some cases, wear and tear may be depreciated for the time that the product was in use. In no event shall Autonomous be liable for incidental or consequential damages resulting from the use of the product. This warranty does not cover:

(1) defects caused by improper assembly; (2) defects occurring after purchase due to product modification, intentional damage, accident, misuse, abuse or negligence; (3) normal wear and tear due to age; and (4) labor or assembly costs.

UPLIFT Warranty

UPLIFT Desk products are covered by a limited warranty, based on our confidence in the superior quality of our frames, motors, electronics, desktops and accessories.

UPLIFT Desk frames, electronics, and motors. We cover any defects or malfunctions in the desk frame including the motor, metal/aluminum components, controller, switch, electronics and mechanisms. UPLIFT desktops, we cover any desktops that are rendered unusable as a result of a manufacturer's defect or damage in shipping. UPLIFT accessories, we warrant that our accessories are free from any defects in materials or workmanship.

This warranty does not cover any problems which result from improper set-up, unauthorized modification, normal wear and tear, abuse, or force majeure, such as hurricane or floods. Imperfections that occur naturally, such as those sometimes found in reclaimed or solid woods, do not qualify for repairs or replacements. Regardless of how carefully you use, or how well you care for your desktop, it will eventually begin to show age and wear. Also, consequential (the cost of repairing or replacing other property damaged in the event of our product malfunctioning) and incidental (loss of time, loss of use) damages are not recoverable under this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.